FAQs
Free local delivery information - see Q11.
1. Which products should I be using on my beard?
Beard Oil: Primarily designed to moisturise and hydrate both the beard and the skin beneath, beard oil typically has a lighter consistency. It's ideal for softening the hair, reducing itchiness, and adding a healthy shine. Our beard oil contains the powerhouse carrier oils jojoba, apricot kernel and rosehop. Beard oil is perfect for daily use and suits those with shorter beards or those who prefer a lighter product. Beard oil can also be used in combination with a butter or a balm.
Beard Butter: Beard butter offers a denser texture compared to oil, providing deep conditioning and nourishment to both the beard and the skin. Containing natural ingredients like shea & mango butter, coconut oil, our carrier oils blend and essential oils, which help soften the hair, tame frizz, and promote overall hair health. Beard butter is suitable for medium to long beards and is particularly beneficial for those with dry or coarse hair.
Beard Balm: With a thicker consistency than both oil and butter, beard balm offers more hold and styling capabilities. Containing beeswax along with nourishing butters like shea & mango butter, coconut oil, our carrier oils blend and essential oils, providing shape and structure to your beard while also moisturising and conditioning the hair and skin. Beard balm is perfect for those with longer or free-spirited beards who need extra control and shaping throughout the day.
Takeaway, beard oil focuses on hydration and shine, beard butter offers deep conditioning, and beard balm provides styling hold while also nourishing.
2. How do I use beard oils, butters, and balms?
Using our beard oils, butters, and balms is as easy as 1-2-3! Simply take a small amount of the product and rub it between your palms to warm it up. Then, massage it into your beard and skin, making sure to distribute it evenly. Finally, style your beard as desired. Your beard will be nourished, hydrated, and smelling amazing.
3. How often should I apply beard oils, butters, and balms?
It depends on your beard's needs and personal preference. Some people prefer to apply beard oils, butters, and balms daily to keep their beard moisturised and looking its best. Others may choose to apply them every other day or a few times a week. Experiment and find a routine that works best for you and your beard.
4. Can I use beard oils, butters, and balms on a short beard?
Absolutely! Our beard oils, butters, and balms are suitable for all beard lengths. Even if you have a short beard, using these products can help keep your facial hair and skin healthy, hydrated, and itch-free.
5. Are your products suitable for sensitive skin?
Yes, our products are formulated with natural ingredients that are gentle on the skin. However, everyone's skin is different, so we recommend doing a patch test before applying the product to your entire beard and skin. If you experience any irritation or discomfort, discontinue use and consult with a dermatologist.
6. How long will it take to see results?
Results may vary from person to person, but with regular use of our beard oils, butters, and balms, you can expect to see improvements in the overall health and appearance of your beard within a few weeks. Patience is key when it comes to beard growth and maintenance, so stick with it!
7. Do you have discounts?
We highly recommend combining a beard oil with a butter or balm so you can certainly bundle and save! Bundle any beard products and save $5 off your second item, $10 off any item after that.
You would likely already seen that we also have a discount for joining our mailing list so you can keep up to date with all the latest news and offers, and there is also periodic specials throughout the year.
Note - This does not include merchandise.
8. What is your return policy?
We offer refunds, repairs, and replacements in accordance with the Australian Consumer Law. If you are not satisfied with your order, please contact us at returns@hairyas.com.au within 30 days of receiving your item. For more information, please refer to our Refund Policy.
9. Do you offer international shipping?
Currently, we only offer domestic shipping within Australia. We apologise for any inconvenience this may cause. However, we are constantly working on expanding our shipping options, so stay tuned for updates!
10. How can I contact you if I have more questions?
We're here to help! If you have any more questions or need further assistance, please feel free to reach out to us at hello@hairyas.com.au. We'll be happy to assist you.
11. What suburbs do you do the free local delivery to in Adelaide?
Normally we do free local delivery to Adelaide CBD and North Adelaide.
For Father's Day we have extended this to the following suburbs, select the local delivery option at checkout and we'll be in touch to confirm details:
5000,5006,5007,5008,5009,5010,5011,5012,5014,5022,5023,5024,5025,5031,
5032,5033,5034,5035,5037,5038,5039,5040,5041,5042,5043,5044,5045,5046,
5048,5052,5061,5062,5063,5064,5065,5066,5067,5068,5069,5070,5071,5081,
5082,5083,5084,5087,5950
Any issues or questions don't hesitate to reach out.